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Frequently Asked Question

Please do not hesitate to call if you require safe and reliable transportation service for you or your loved one. Our friendly staff is on hand to discuss your needs. 

  • What does (NEMT) mean?
    Non-Emergency Medical Transportation (NEMT) is offered to patients who require an additional level of care and support at a far more affordable cost than emergency ambulance transportation. It caters to patients in wheelchairs, patients who are bed-ridden, as well as bariatric patients, or patients with special health or safety concerns.
  • What type of services do you provide?
    Ambulatory transport to passengers requires more assistance than offered by traditional services (bus, taxi, or limo) but does not need wheelchair facilities. We offer modern, clean, and safe passenger vehicles. Wheelchair-bound transport services shall be provided to patients who require transportation while seated securely in a wheelchair. Patients may require door-through-door transportation if they need assistance getting out of their home and into their appointment. This involves trained drivers entering the residence and physically assisting the patient into a wheelchair or simply helping them to walk out of their home. When patients require curb-to-curb transportation, that means they are picked up at the curb and then dropped off at the curb when they reach their destination. This is a less hands-on approach to non-emergency medical transportation.
  • How do I pay for your services?
    We currently accept credit cards and private payments. Please contact our office for additional information at (704) 678-2676.
  • What sets you apart from other NEMT companies?
    A+ Legacy Transportation, LLC is more than just a company providing safe, reliable, and affordable non emergency medical transportation servic to those in need. We are a company committed to helping our clients remain active in their community and preserve their quality of life while maintaining their independence.
  • What areas do you service?
    Charlotte, NC * Concord, NC * Kannapolis, NC * Huntersville, NC * Matthews, NC and surrounding areas
  • How can I qualify for transport service?
    Please contact our office at (704) 678-2676 or send an email to:
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